Shipping policy – Madani Naturals

Shipping policy

         MADANI NATURALS SHIPPING

We have decided to update our shipping policies due to the increasing amount of orders coming through. Please keep in mind that our products are hand made in small batches to ensure quality and effectiveness. We cannot rush the process.

Please make sure you read our store policy before you place your order.

Due to Large volume of orders and the nature of our products,our processing time is being updated. Processing time is now 7-10 business days (This may take longer during sale period or holiday season) 

Once your order is picked up, it takes 3-5 business days to receive in the mail. Tracking numbers will be provided days in advance before it actually ships out. This is to make sure we got everyone's order right and in its right packaging. Orders will be packed and shipped batch by batch. Customers shipping dates may vary due to the high volume of customers and high demand on each item.  Please allow this time frame before contacting us. Our company DO NOT PROVIDE EXPRESS SHIPPING during High volume order season, sale event or holiday season.

Please allow Extra 7 business days if you order during a sale event or holiday season.

Shipping Delays
It is in your best interest to not wait until last minute to place your orders. If you have a deadline or a specific time frame for when you would like your order available, please order in advance to give room for unanticipated delays.
We are not responsible for late shipments due to holidays, bad weather or carrier delays.
Please bear in mind that holidays that fall on a business day would not be calculated as a business day and this should be applied when calculating processing and shipping times.
We entrust our shipping carrier for on-time delivery and if by any chance, your package is delayed, there will be no reimbursement of shipping costs. 

You will get an email with your tracking number when your order is ready to ship.
Note that your tracking may not show progress for some day because we create labels several days in advance, prior to taking them to the post office. THIS IS NORMAL. It gives us time to gather several orders to ship at once, and then double check each piece for accuracy and to avoid mistakes.
Thank you for your patience.

 


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